Your privacy is of utmost importance to us, and this Privacy Policy outlines our practices regarding the treatment and usage of the information we collect about you through the internet. We understand that internet technologies are constantly evolving, and the way businesses operate online continues to adapt to meet new opportunities and challenges. In light of this, our Privacy Policy is subject to change as we strive to stay up to date with the latest technologies and best practices. At INIKSA, we are committed to protecting your personal information and ensuring its security. This Privacy Policy provides transparency regarding the personal data we collect from customers when they interact with us on our website and explains how we use that data. It applies to our primary site, www.iniksa.com.

Capturing Website Visitor’s Information.

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During the course of conducting business and serving our customers, INIKSA may collect, store, and transmit customer communications and information that customers consider private or sensitive. This information can be provided to us through various online forms on our website, such as the contact us form, schedule demo forms, and others. The captured information may include the customer’s name, address, telephone number, email address, and other details. This data is collected to facilitate our response to customer inquiries and is voluntarily shared by customers to establish a service. The source of the collected data depends on the purpose of your interaction with INIKSA and the choices you make within your personal settings.

When you visit the INIKSA website, you have the option to remain anonymous or withhold your personal details. Our servers automatically collect certain information, such as your IP address, browsing details, language preferences, operating system, and device details. This data is used to analyze website traffic, measure the number of visits, track the pages viewed, determine the average time spent on each page, assess the website’s bounce rate, and gather other related information. These analytics provide insights into the performance and effectiveness of our website.

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Usage of Information Captured

INIKSA primarily collects visitor’s information in order to operate our business and utilize the captured data for service promotions and communication. These promotions may be conducted through various mediums, such as SMS, WhatsApp messages, emails, or direct contact.

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Sharing or Disclosure of Customer’s Personal Information

INIKSA may share the information of visitors/customers with selected partners, affiliates, or subsidiaries. This is typically done to provide customers with relevant product information or to enable them to participate in special partner programs. Customer information may also be used by INIKSA to provide system updates or information about new products. However, we do not share or sell data with any other third parties unless explicitly authorized by the visitor/customer, required by applicable law, or necessary to maintain or enhance the security of the website.
INIKSA explicitly states that it has no intention to censor, edit, or continuously monitor communications stored on or transmitted through its facilities by customers or others. However, INIKSA reserves the right to review, delete, or restrict access to communications that may potentially harm INIKSA, its customers, or third parties. Such actions may be taken if there are actual or suspected violations of INIKSA’s Acceptable Use Policy, which is provided to all customers.

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Data Security

INIKSA is committed to safeguarding the confidentiality of its customers’ information, including account details and personal communications, to the maximum extent possible, in accordance with the law and the legitimate interests of INIKSA, its partners, employees, and other customers. To ensure data protection, INIKSA has implemented appropriate physical, electronic, and managerial procedures designed to prevent loss, misuse, and unauthorized alteration of the information collected from customers.

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Cookies

INIKSA utilizes cookies, which are small pieces of information that a website can store in a designated file on a user’s computer, for our websites to assist in data collection and improve user experience. For instance, on the landing pages of solutions, INIKSA uses cookies to store customer information required on the order form, which is then transmitted to an internal sales tracking database within INIKSA. Additionally, as part of the necessary transmission and delivery of communications, INIKSA may store customers’ electronic mail and other communications.